General Terms and Conditions of Sale | Cheap CBD | CBDOO
Rules for the online store cbdoo.fr | CBD Flowers
Defines the rules of the sales contract by the Store, containing the most important information about the Seller, the Store and the Consumer's rights.
TABLE OF CONTENTS
1. Definitions
2. Contact with the Seller
3. Technical Requirements
4. In-store purchases
5. Payments
6. Checkout fulfillment
7. The right to terminate the Contract
8. Exceptions to the right to terminate the Contract
9. Complaints
10. Personal Data
11. Complaints
Appendix No. 1: An Example of Contract Termination
1. Definitions
Working days – Monday to Friday, excluding public holidays.
Account – a free function in the Store, governed by separate regulations (service provided electronically), through which the Buyer can create their individual Account in the store.
Consumer – Consumer as defined by the Civil Code.
Buyers – each entity purchasing from the Store.
Regulations – these regulations.
Shop – online store cbdoo.fr CBD Flowers managed by the Seller at https://www.cbdoo.fr.
Seller – GOELEPHANT SOCIETE A RESPONSABILITE LIMITEE having its registered office at Hoża Street, No. 86, loc.410, 00-682 Warsaw, Poland, registered in the register of the National Court – register of entrepreneurs at the Warsaw District Court in Warsaw City Centre, XII Commercial Department of the National Court, no. Krs 0000895538, tax identification number 6793215884, registration number 388719963.
2. Contact with the Seller
Postal address: ul. Hoża, no. 86, loc.410, 00-682 Warsaw, Poland
Email address: cbdoo@cbdoo.fr
Phone: +33 6 70 73 89 02 / +48 577 397 337
3. Technical Requirements
For the Store to function properly, you need:
From a device with internet access
From an internet browser that supports JavaScript and cookies.
To place an checkout in the Store, with the exception of the requirements set out in Article 1, an active email account is required
4. In-store purchases
The prices of the goods visible in the Store are the total prices of the goods, including VAT.
The Seller specifies that the total price of the checkout includes the price indicated in the Store
The price of the goods and, where applicable, the delivery charges.
The product selected for purchase must be added to the shopping cart in the store.
The Buyer then selects from the products available in the store: the method of delivery of the goods and the method of payment of the checkout, and also provides the data necessary to complete the checkout.
The checkout is placed upon confirmation of its contents and acceptance of the Buyer's payment.
Placing an checkout is equivalent to concluding a sales contract between the Buyer and the Seller.
The Seller shall provide the Consumer with confirmation of the Sales Contract on a durable medium no later than at the time of delivery of the goods.
The Buyer can register in the Store, i.e. create an Account or make purchases without registration by entering their data to make the checkout possible.
5. Payments
Depending on the Buyer's choice, you can pay by ordinary bank transfer to the Seller's bank account.
Using a payment card:
Visa
Visa Electron
MasterCard
MasterCard Electronic
Maestro
Thanks to the payment platform:
PayU
If the Buyer chooses to pay in advance, the checkout must be paid within 2 working days of the checkout.
The Seller informs that, in the case of certain payment methods, due to their specific nature, payment for the checkout using this method is only possible immediately after the checkout is placed
When making purchases in-store, the Buyer agrees to the Seller's use of electronic invoices. The Buyer has the right to withdraw their agreement.
6. Checkout fulfillment
The Seller is obligated to deliver goods without defects.
The duration of the Contract is indicated in the Store.
In the event that the Buyer has chosen to pay in advance for the checkout, the Seller will deliver the checkout after payment.
Goods are delivered exclusively within the territory of the European Union.
Goods purchased in-store are delivered according to the delivery method chosen by the Buyer: By post or by delivery service provider.
6.1 Delivery
Final delivery is handled by our partners GLS France, Chronopost and Colissimo. Delivery times are estimated at 1 to 3 business days.
Delivery is free for all checkouts over €70. If the checkout price is less than €70, then delivery is charged at €5 for GLS and €6 for Colissimo.
7. The right to terminate the Contract
The Consumer has the right to terminate the Contract concluded with the Seller via the Store, subject to paragraph 8 of the regulations, within 14 days, without giving any reason.
The cancellation period for the Contract expires 14 days later:
the moment when the Consumer takes possession of the goods or the moment when a third party, other than the carrier, designated by the Consumer, takes possession of the goods.
The conclusion of the Contract – in the case of a Digital Content Supply Contract.
In checkout for the Consumer to exercise his right to terminate the Contract, he must inform the Seller, using the data provided in §2 of the Regulation, of his decision to terminate the Contract by an unequivocal statement (for example, letter sent by post or information sent by email).
The Consumer may use the resolution form at the end of the settlement, but this is not mandatory.
To preserve the withdrawal period of the Contract, it is sufficient for the Consumer to send information concerning the exercise of their right of withdrawal from the Contract before the withdrawal deadline.
CONSEQUENCES OF CONTRACT TERMINATION
In the event of termination of the Contract, the Seller shall return to the Consumer all payments received from them, including delivery charges (with the exception of any additional costs resulting from the delivery method chosen by the Consumer, other than the least expensive delivery method offered by the provider). This return shall be made immediately and in any event no later than 14 days from the date on which the Seller was informed of the Consumer's decision to exercise their right to terminate the Contract.
The Seller must return the payment using the same payment method used by the Consumer for the initial transaction, unless the Consumer agrees otherwise. In all cases, the Consumer will not incur any fees related to this refund.
The Seller may withhold the return of payment until the goods are received, whichever comes first.
The Seller requests that you return the goods to the following address: Hoża Street, No. 86, Unit 410, 00-682 Warsaw, Poland, immediately and no later than 14 days from the date on which the Consumer informed the Seller of the termination of the Sales Contract. The deadline is met if the Consumer returns the goods before the expiry of the 14-day period.
The Consumer bears the direct costs of returning the goods.
The Consumer is only responsible for any decrease in the value of the product resulting from its use in a manner other than that which was necessary to establish the nature, characteristics and functioning of the product.
If the goods cannot be returned by mail due to their nature, the Consumer will also be responsible for the direct costs of returning the goods. The Consumer will be informed of the estimated amount of these costs by the Seller in the product description in the Store or during the checkouting process.
If it is necessary to return funds for a transaction made by the Consumer with a payment card, the Seller will return it to the Bank Account assigned to that payment card.
8. Exceptions to the right to terminate the Contract
The right to terminate a distance contract is not granted to the consumer in relation to the contract:
Wherein the object of the service is a non-prefabricated item, made to the Consumer's specifications or used to satisfy their individual needs.
In which the object of the service is an item subject to rapid deterioration or having a short lifespan.
Where the object of the service is an item delivered in sealed packaging which, after opening the packaging, cannot be returned for health protection or hygiene reasons, if the packaging has been opened after delivery.
In which the objects of the service are objects which, after their delivery, are, by their nature, inseparably linked to other objects
Whose service relates to sound or visual recordings or software supplied in sealed packaging, if the packaging has been opened after delivery.
For the delivery of newspapers, periodicals or magazines, with the exception of a Subscription Contract.
In which the price or remuneration depends on fluctuations in the financial market, over which the entrepreneur has no control, and which may occur before the deadline for termination of the Contract.
For the delivery of digital content which is not recorded on a tangible medium, if the performance of the service has begun with the express consent of the Consumer before the expiry of the withdrawal period of the Contract and after having informed the entrepreneur of the loss of the right to terminate the Contract.
The right to withdraw from a Distance Contract is not available to any entity other than the Consumer.
9. Complaints
In the event of defective goods, the Buyer has the option to file a complaint against the defective goods on the basis of the legal guarantee or the guarantee governed by the Civil Code – if the guarantee is granted.
By using the warranty, the Buyer may, under the conditions and within the time limits specified in the Civil Code: Submit a price reduction request; In the event of a material defect, submit a declaration of termination of the Contract; Request an exchange for a non-defective product; Request the removal of the defect
The Seller requests that you submit a warranty-based claim to the postal or email address indicated in §2 of the Regulations.
If it turns out that in checkout to examine the claim, it is necessary to deliver the advertised goods to the Seller, the Buyer is obliged to deliver the goods, in the case of the Consumer at the expense of the Seller, to the address Hoża Street, No. 86, loc.410, 00-682 Warsaw, Poland.
If an additional warranty is provided for the product, information about it, as well as its terms, is available in the product description in the Store.
Complaints regarding the operation of the Store should be sent to the email address indicated in Article 2 of the regulations.
The Seller will review the complaint within 14 days. Out-of-court methods for handling complaints and pursuing claims are available
If the complaint procedure does not produce the result expected by the consumer, the consumer may resort to:
Mediation is conducted by the relevant Provincial Trade Inspectorate, to which you must request mediation. Generally, the procedure is free of charge. The list of inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595
Free assistance from thebudsfor consumers in the municipality or district.
ODR Web Platform, available at: http://ec.europa.eu/consumers/odr/.
10. Personal Data
The administrator of the personal data provided by the Buyer when using the Store is the Seller.
The Buyer's personal data is processed on the basis of a Contract and for its implementation, in accordance with the principles set out in the General Data Protection Regulation (EU) of the European Parliament and of the Council. Detailed information on the Seller's data processing is included in the privacy policy published in the Store.
11. Complaints
It is forbidden to provide the Buyer with illegal content.
Each checkout placed in the Store constitutes a separate Sales Contract and requires separate acceptance of the terms and conditions. The Contract is concluded to fulfill the checkout.
Contracts concluded on the basis of these regulations are concluded in English.
In the event of a dispute with a non-consumer Buyer, the competent court will be the competent court of the Seller's registered office.
None of the provisions of this regulation exclude or limit the Consumer's rights under the law.
The provisions concerning products apply accordingly to digital content, unless the regulation specifies these matters separately.
Annex No. 1 of the Regulations
Below you will find a withdrawal form which the Consumer may (but is not obligated to) use:
THE FORM OF CONTRACT TERMINATION
(This form should only be completed and returned if you wish to withdraw from the Contract)
GOELEPHANT LIMITED LIABILITY COMPANY
Hoża Street, No. 86, Unit 410, 00-682 Warsaw, Poland
e-mail: cbdoo@cbdoo.fr
– I/We, the undersigned(*) ………………… hereby inform you of my/our withdrawal from the Sales Contract for the following items (*)/for the provision of the following service (*)/for the delivery of digital content in the form (*):
…………………………………………………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………………………………………………………
– Date of conclusion of the Contract (*)
/received (*) …………………………………………………………………………………………………………..
– Consumer's name and surname(s): ………………………………………………………………………………………………………………
– Consumer's Address(es): …………………………………………………………………………………………………………………………
…………………………………………………………………………………………………………………………………………………………….
…………………………………………………………………………………
Consumer Signature
(only if the form is sent in paper format)
Date ……………………………………..
(*) Delete as appropriate
Settlement of Account
Settlement of Account in the cbdoo.fr Store | CBD Flowers
TABLE OF CONTENTS
1. Definitions
2. Contact with the Seller
3. Technical Requirements
4. Account
5. Complaints
6. Personal Data
7. Claims
1. Definitions
Account – a free Store function (service) governed by these regulations, allowing the Buyer to create their individual Account in the Store.
Buyer – each Buyer in the Store.
Shop – online store cbdoo.fr, cbd flowers, – available at https://www.cbdoo.fr.
Seller – GOELEPHANT SOCIETE A RESPONSABILITE LIMITEE having its registered office at Hoża Street, No. 86, loc.410, 00-682 Warsaw, Poland, registered in the register of the National Court – register of entrepreneurs at the Warsaw District Court in Warsaw City Centre, XII Commercial Department of the National Court, no. Krs 0000895538, tax identification number 6793215884, registration number 388719963.
2. Contact with the Seller
Postal address: Hoża Street, No. 86, Unit 410, 00-682 Warsaw, Poland
Email address: cbdoo@cbdoo.fr
Phone: +33 6 70 73 89 02 / +48 577 397 337
3. Technical Requirements
For the proper functioning and configuration of an account, you will need:
an active email account
device with internet access
an internet browser that supports JavaScript and cookies
4. Account
Creating an Account is entirely voluntary and depends on the Buyer's will.
The Account offers the Buyer additional options, such as: viewing the checkout history submitted by the Buyer in the Store, checking the checkout status or automatically modifying the Buyer's data.
To create an account, fill out the appropriate form in the Store.
At the time of account creation, a Contract is concluded for an indefinite period between the Buyer and the Seller for the purpose of maintaining the Account under the conditions specified in the regulations.
The Buyer can delete the Account free of charge at any time.
To delete your account, please send your resignation to the Seller by email to cbdoo@cbdoo.shop, which will result in the immediate deletion of the Account and the termination of the Maintenance Contract.
5. Complaints
Complaints regarding the operation of the Account should be sent to the email address cbdoo@cbdoo.fr
The Seller will review the complaint within 14 days. Alternative methods of handling complaints and pursuing claims
If the complaint procedure does not produce the result expected by the consumer, the consumer may resort to:
Mediation is conducted by the relevant Provincial Trade Inspection Authority, to which you must request mediation. Generally, the procedure is free of charge. The list of inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
Free assistance from the ombudsman of consumers of the municipality or district.
ODR Web Platform, available at: http://ec.europa.eu/consumers/odr/.
6. Personal Data
The administrator of the personal data provided by the Buyer when using the Store is the Seller.
The Buyer's personal data is processed on the basis of a Contract and for its implementation, in accordance with the principles set out in the General Data Protection Regulation (EU) of the European Parliament and of the Council. Detailed information on the Seller's data processing is included in the privacy policy published in the Store.
7. Complaints
It is forbidden to provide the Buyer with illegal content.
The Account maintenance agreement is concluded in English.
In the event of a significant reason mentioned in paragraph 4, the Seller has the right to modify these regulations.
The important reasons mentioned in paragraph 3 are as follows:
the need to adapt the store to the legal provisions applicable to its operation
improve the security of the service provided
Account functionality change requiring a modification of the Account rules.
The buyer will be informed of the planned modification of the Account's general terms and conditions at least 7 days before its implementation via an email sent to the address assigned to the Account.
If the Buyer does not accept the proposed change, they must inform the seller by sending an appropriate message to the seller's email address cbdoo@cbdoo.fr, which will result in the termination of the Account agreement at the time the proposed change comes into effect or earlier if the buyer requests it.
In the event that the buyer does not object to the proposed modification before it comes into effect, he is deemed to have accepted it, which does not constitute an obstacle to the termination of the contract in the future.
In the event of any dispute with a buyer who is not a consumer, the competent court will be that of the seller's registered office.
None of the provisions of these Regulations exclude or limit the Consumer's rights under the law.