Regulations

Rules of the online store cbdoo.fr | Fleurs de CBD

Defines the rules of the Shop sales contract, containing the most important information about the Seller, the Shop and the Consumer's rights.

1. Definitions

2. Contact with the Seller

3. Technical requirements

4. In-store purchases

5. Payments

6. Order processing

7. The right to terminate the Contract

8. Exceptions to the right to terminate the Contract

9. Complaints

10. Personal data

11. Claims

Appendix 1: An example of contract termination

1. Definitions

Working days - Monday to Friday, except public holidays.

Account - a function in the Store, free of charge, governed by separate regulations (service provided electronically), through which the Buyer can create his individual Account in the Store.

Consumer - A consumer as defined in the French Civil Code.

Buyers - each entity buying from the Store.

Regulations - the present regulations.

Store - online store cbdoo.fr CBD Fleurs run by the Seller at https://www.cbdoo.fr.

Seller - GOELEPHANT LIMITED LIABILITY COMPANY with registered office at ZAMKNIĘTA Street, no. 10, loc.1.6 , 30-554 Krakow, Poland, registered in the National Court Register - Register of Entrepreneurs at the Krakow District Court in downtown Krakow, XI Trade Department of the National Court, no. Krs 0000895538, tax identification number 6793215884, registration number 388719963.

2. Contact with the Seller

Postal address: ul. ZAMKNIĘTA, n° 10, loc.1.6 , 30-554 KRAKÓW, POLSKA.

E-mail address: cbdoo@cbdoo.fr

Telephone: +33 6 70 73 89 02 / +48 577 397 337

3. Technical requirements

To keep the Store running smoothly, you'll need..:

A device with Internet access

An Internet browser that supports JavaScript and cookies.

To place an order in the Store, with the exception of the requirements set out in Article 1, an active e-mail account is required. (e-mail)

4. In-store purchases

The prices of the goods shown in the Shop are the total prices of the goods, including VAT.

The Vendor specifies that the total price of the order includes the price indicated in the Shop

The price of the goods and, if applicable, the delivery charges.

The product selected for purchase must be added to the shopping cart in the store.

The Buyer then selects from the products available in the store: the method of delivery of the goods and the method of payment for the order, and also provides the data necessary to complete the order.

The order is made upon confirmation of its content and accepts the payment of the Buyer.

Placing an order is equivalent to entering into a Sales Contract between the Buyer and the Seller.

The Vendor shall provide the Consumer with confirmation of the Sales Contract on a durable medium at the latest at the time of delivery of the goods.

The Buyer may register in the Store, i.e. create an Account, or make purchases without registering by entering his/her data to make the order possible.

5. Payments

Depending on the Buyer's choice, you may pay by ordinary bank transfer to the Seller's bank account.

By using a payment card:

Visa

Visa Electron

MasterCard

MasterCard Electronic

Maestro

Thanks to the payment platform:

PayU

If the Buyer chooses payment in advance, the order must be paid for within 2 working days of placing the order.

The Vendor informs you that, in the case of certain payment methods, due to their specific nature, payment of the order by this method is only possible directly after the order has been placed.

When purchasing in the Store, the Buyer accepts the use of electronic invoices by the Seller. The Buyer has the right to withdraw this acceptance.

6. Order processing

The Seller is obliged to deliver goods free of defects.

The duration of the Contract is indicated in the Store.

If the Buyer has chosen to pay for the order in advance, the Seller will deliver the order after payment has been made.

Goods are delivered exclusively within the European Union.

Goods purchased in-store are delivered according to the delivery method chosen by the Buyer: by post or by a delivery service provider.

6.1 Delivery

Final delivery is made by our service providers GLS France, Chronopost and Colissimo. Delivery times are estimated at 1 to 3 working days.

Delivery is free for orders over €70. If the order price is less than €70, delivery is charged at €5 for GLS and €6 for Colissimo.

7. The right to terminate the Contract

The Consumer has the right to cancel the Contract concluded with the Vendor via the Shop, subject to paragraph 8 of the regulations, within 14 days, without giving any reason.

The withdrawal period expires 14 days later:

the time when the Consumer took possession of the goods or the time when a third party, other than the carrier, designated by the Consumer, took possession of the goods.

The conclusion of the Contract - in the case of a Contract for the supply of digital content.

In order for the Consumer to exercise his right to cancel the Contract, he must inform the Seller, using the data provided in §2 of the Regulations, of his decision to cancel the Contract by means of an unequivocal statement (e.g. letter sent by post or information sent by e-mail).

The Consumer may use the resolution form at the end of the settlement, but this is not obligatory.

In order to retain the right to withdraw from the Contract, it is sufficient for the Consumer to send information concerning the exercise of his right to withdraw from the Contract before the withdrawal deadline.

CONSEQUENCES OF TERMINATION OF THE CONTRACT

In the event of termination of the Contract, the Seller shall return to the Consumer all payments received from the Consumer, including delivery costs (with the exception of additional costs resulting from the delivery method chosen by the Consumer, other than the cheapest delivery method offered by the service provider). Immediately and in any case no later than 14 days from the date on which the Seller was informed of the Consumer's decision to exercise his right to rescind the Contract.

The Seller shall return the payment using the same payment methods used by the Consumer in the original transaction, unless otherwise agreed by the Consumer. In all cases, the Consumer will bear no costs in connection with this refund.

The Seller may withhold the return of payment until receipt of the goods, depending on the first event to occur.

The Seller asks you to return the goods to the following address: ZAMKNIĘTA, n° 10, loc.1.6 , 30-554 Krakow, Poland immediately and no later than 14 days from the date on which the Consumer informed the Seller of the cancellation of the Sales Contract. The deadline is met if the Consumer returns the goods before expiry of the 14-day period.

The Consumer shall bear the direct costs of returning the goods.

The Consumer is only responsible for the reduction in value of the product resulting from its use in a manner different from that necessary to establish the nature, characteristics and functioning of the product.

If the goods cannot be returned normally by post, due to their nature, the Consumer will also have to bear the direct costs of returning the goods. The Consumer will be informed of the estimated amount of these costs by the Seller in the description of the products in the Store or when the order is placed.

If it is necessary to return funds for a transaction carried out by the Consumer with a payment card, the Vendor will return it to the bank Account allocated to this payment card.

8. Exceptions to the right to terminate the Contract

The Consumer does not have the right to rescind a Contract concluded at a distance in relation to the Contract:

In which the object of the service is a non-prefabricated item, manufactured to the Consumer's specifications or used to satisfy his individual needs.

In which the object of the service is an item subject to rapid deterioration or with a short lifespan.

In which the object of the service is an item delivered in sealed packaging which, after opening the packaging, cannot be returned for reasons of health protection or hygiene, if the packaging has been opened after delivery.

In which service objects are objects which, after delivery, are inseparably linked to other objects by their very nature.

Whose service involves sound or visual recordings or software supplied in sealed packaging, if the packaging has been opened after delivery.

For the delivery of newspapers, periodicals or magazines, with the exception of a Subscription Contract.

In which the price or remuneration depends on fluctuations in the financial market, over which the contractor has no control, and which may occur before the deadline for resolution of the Contract.

For the delivery of digital content that is not recorded on a tangible medium, if the performance of the service has begun with the express consent of the Consumer before the expiration of the withdrawal period of the Contract and after having informed the contractor of the loss of the right to rescind the Contract.

The right to withdraw from a distance Contract is not available to an entity other than the Consumer.

9. Complaints

In the event of defective goods, the Buyer has the right to lodge a complaint against the defective goods on the basis of the statutory warranty or the warranty governed by the Civil Code - if the warranty is granted.

By making use of the warranty, the Buyer may, under the conditions and within the time limits specified in the Civil Code: Submit a statement of price reduction In the event of a material defect, submit a declaration of rescission of the Contract. Request exchange of defect-free product Request removal of defect

The Seller asks you to submit a warranty claim to the postal or e-mail address indicated in §2 of the Regulations.

If it turns out that in order to investigate the claim it is necessary to deliver the advertised goods to the Seller, the Buyer is obliged to deliver the goods, in the case of the Consumer at the Seller's expense, to ZAMKNIĘTA, no. 10, loc.1.6 , 30-554 Krakow, Poland.

If the product is covered by an additional warranty, information on the warranty and its terms can be found in the product description in the Shop.

Complaints concerning the operation of the Store should be addressed to the e-mail address indicated in article 2 of the rules.

The Seller's review of the complaint will take place within 14 days. Out-of-court methods of dealing with complaints and pursuing claims

If the complaint procedure does not bring the result expected by the consumer, he or she may have recourse to:

Mediation carried out by the relevant Provincial Inspectorate of the Trade Inspectorate, to which you must apply for mediation. The procedure is generally free of charge. The list of inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595

Free assistance from the municipal or district Consumer Ombudsman.

ODR Web platform, available at http://ec.europa.eu/consumers/odr/.

10. Personal data

The administrator of the personal data provided by the Buyer when using the Store is the Seller.

The Buyer's personal data is processed on the basis of a Contract and for its implementation, in accordance with the principles set out in the General Data Protection Regulation of the European Parliament and of the Council (EU). Detailed information on data processing by the Seller is included in the privacy policy published in the Shop.

11. Claims

It is forbidden to provide the Buyer with illegal content.

Each order placed in the Shop constitutes a separate Sales Contract and requires separate acceptance of payment. The Contract is made in good time and for the purpose of fulfilling the order.

Contracts concluded on the basis of this regulation are concluded in English.

In the event of a dispute with a non-consumer Buyer, the competent court will be the court having jurisdiction over the Seller's registered office.

None of the provisions of this regulation exclude or limit the Consumer's rights under the law.

The provisions concerning products apply accordingly to digital content, unless the regulations specify these issues separately.

Appendix No. 1 to the Regulations

Below you will find a withdrawal form which the Consumer may (but is not obliged to) use:

FORM OF CONTRACT TERMINATION

(this form must be completed and returned only if you wish to withdraw from the Contract)

GOELEPHANT LIMITED LIABILITY COMPANY

ul. ZAMKNIĘTA, no. 10, loc.1.6 , 30-554 Krakow, Poland

e-mail: cbdoo@cbdoo.fr

- I/We the undersigned (*) ..................... hereby inform you of my/our withdrawal from the Contract for the sale of the following items (*)/for the provision of the following service (*)/for the delivery of digital content in the form (*):

....................................................................................................................................................................................................................................

- Contract conclusion date (*)

/received (*) ..........................................................................................................................

- Surname and first name of the consumer(s): ..............................................................................................................................

- Consumer(s) address: ..........................................................................................................................................

..................................................................................................................................................................................

.............................................................................................

Consumer's signature

(only if the form is sent on paper)

Date ............................................

(*) Delete if applicable

Account settlement

Store Account cbdoo.fr | CBD Flowers

1. Definitions

2. Contact with the Seller

3. Technical requirements

4. Account

5. Complaints

6. Personal data

7. Claims

1. Definitions

Account - free Store function (service) governed by these rules, allowing the Buyer to create his/her individual Account in the Store.

Buyer - each Buyer in the Shop.

Store - online store cbdoo.fr, cbd flowers, - available at https://www.cbdoo.fr.

2. Contact with the Seller

Postal address: ul. ZAMKNIĘTA, n° 10, loc.1.6 , 30-554 Krakow, POLSKA.

E-mail address: cbdoo@cbdoo.fr

Telephone: +33 6 70 73 89 02 / +48 577 397 337

3. Technical requirements

For the proper operation and configuration of an account, you need..:

an active e-mail account

device with Internet access

an Internet browser that supports JavaScript and cookies

4. Account

The creation of an Account is entirely voluntary and depends on the will of the Buyer.

The Account offers the Buyer additional options, such as: viewing the order history submitted by the Buyer in the Store, checking the status of the order or automatically modifying the Buyer's data.

To create an account, please fill in the appropriate form in the Store.

When an Account is created, a Contract is concluded for an indefinite period between the Buyer and the Seller for the purpose of maintaining the Account under the conditions specified in the Regulations.

The Buyer may delete the Account free of charge at any time.

To delete your account, please send your resignation to the Seller by e-mail at cbdoo@cbdoo.shop, which will result in the immediate deletion of the Account and termination of the Maintenance Contract.

5. Complaints

Complaints concerning the operation of the Account should be sent to the e-mail address cbdoo@cbdoo.fr

The Seller's review of the complaint will take place within 14 days. OUT-OF-COURT METHODS OF DEALING WITH COMPLAINTS AND PURSUING CLAIMS

If the complaint procedure does not bring the result expected by the consumer, the latter may have recourse to :

Mediation conducted by the relevant Provincial Inspectorate of Commerce, to which you must apply for mediation. The procedure is generally free of charge. The list of inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.

Free assistance from the municipal or district consumer ombudsman.

ODR Web platform, available at http://ec.europa.eu/consumers/odr/.

6. Personal data

The administrator of the personal data provided by the Buyer when using the Store is the Seller.

7. Claims

It is forbidden to provide the Buyer with illicit content.

The Account maintenance contract is in English.

In the event of an important reason mentioned in paragraph 4, the Seller has the right to modify the present regulations.

The important reasons mentioned in paragraph 3 are as follows:

the need to adapt the store to the legal provisions applicable to its operation

improve the safety of the service provided

a change in Account functionality requiring a modification of the Account rules.

The purchaser will be informed of the planned modification of the general conditions of the Account at least 7 days before its implementation via an e-mail sent to the address allocated to the Account.

If the Buyer does not accept the planned change, he must inform the Seller by sending an appropriate message to the Seller's e-mail address cbdoo@cbdoo.fr, which will result in termination of the Account agreement at the time the planned change comes into effect or earlier if the Buyer so requests.

If the purchaser does not object to the proposed modification before it comes into force, he is deemed to have accepted it, which does not prevent him from terminating the contract in the future.

In the event of a dispute with a buyer who is not a consumer, the competent court will be that of the seller's head office.

Nothing in these Regulations excludes or limits the rights of the Consumer under the law.

Regulations

Rules of the online store cbdoo.fr | Fleurs de CBD

TABLE OF CONTENTS

1. Definitions

2. Contact with the Seller

3. Technical requirements

4. In-store purchases

5. Payments

6. Order processing

7. The right to terminate the Contract

8. Exceptions to the right to terminate the Contract

9. Complaints

10. Personal data

11. Claims

Appendix 1: An example of contract termination

1. Definitions

2. Contact with the Seller

3. Technical requirements

4. In-store purchases

5. Payments

6. Order processing

7. The right to terminate the Contract

8. Exceptions to the right to terminate the Contract

9. Complaints

10. Personal data

11. Claims

Appendix No. 1 to the Regulations

Account settlement

TABLE OF CONTENTS

1. Definitions

2. Contact with the Seller

3. Technical requirements

4. Account

5. Complaints

6. Personal data

7. Claims

1. Definitions

2. Contact with the Seller

3. Technical requirements

4. Account

5. Complaints

6. Personal data

7. Claims